If you have any questions, you are always welcome to contact us. We'll get back to you as soon as possible, within 24 hours on weekdays.
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Shipping Information
We offer worldwide delivery from our regional warehouses in the U.S., Europe, Hong Kong, and Australia.
• Free shipping for all U.S. orders.
• International orders qualify for free shipping when the order reaches $200.
• Delivery time ranges from 3–15 business days depending on your country.
Customs duties or import taxes are not included and may apply based on your local regulations.
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Customer Support
Our support team is here to help with any product, order, or warranty inquiries.
• Response time: within 24 hours on weekdays.
• Warranty: 1-year limited warranty on all products.
• For product troubleshooting or replacements, please include your order number and product photos when contacting us.
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FAQ’s
Find quick answers to the most common questions about Cocinare products, orders, and returns.
Visit our full FAQ section for detailed information.
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Contact Us
Still need assistance? We’re happy to help.
• Email: support@cocinare.com
• Response: within 24 hours (Mon–Fri)
• Or message us directly via the chat icon at the left right of the page.
Our team is always here to ensure you enjoy the best Cocinare experience.
BALANCE Pro
BALANCE Pro isn’t just a coffee scale — it’s the intelligent control center of your entire pour-over routine. Designed to transform intuition into data, it makes every decision measurable and repeatable. Weight, time, flow rate, and brew curves become visible, controllable, and easy to replicate.
Recognized with Global Design Awards
Inspired by champion baristas and refined through competition-grade routines, it captures every detail from weight and time to flow rate and brew curves.
This award-winning scale transforms intuition into data, helping you brew with consistency, control, and confidence. Recognized with four global design awards, BALANCE Pro sets a new standard for precision coffee tools.
Easy to Use, Perfect Every Time
BALANCE Pro guides you step by step.
With one-touch operation and smart brewing modes, you can pour, weigh, and time effortlessly.
From your first cup to competition-level precision, it’s all intuitive and beautifully simple.
More than a Tool, It’s a Companion.
Precision can be fun too! Meet Cocinare "Cochef" - the playful faces that react to your brew.A smile for the perfect pour. A wink for the extra shot.Brewing meets personality.
Product information
Item details
Product Name: BALANCE Pro Coffee Scale
Model: CES-234
Net Weight: 380g
Maximum Capacity: 3500 g /123.4 oz
Accuracy: 0.05g / 0.1 ml / 0.01 oz / 0.001 lbs
Charging Specifications: 5V / 500 mA
Battery Specifications: 3.7V / 1500 mAh
Auto Shut-Off Timer: 5 minutes
Features
Features dual Smart Brewing Modes: Weight, Assist modes are designed for precision, versatility, and top-tier performance for both home and professional use.
Advanced Flow Rate Detection: Real-time and segmented flow monitoring ensures precise control over your brewing process, improving consistency and flavor balance.
Dual Symmetry Design: A minimalist, modern aesthetic with a symmetrical layout, bringing a sense of balance to the brewing experience.
Insulated Weighing Platform & Waterproof Design: Ensures accurate measurements while protecting the scale from environmental elements, offering enhanced stability and reliability.
Premium Materials: Features a first-layer leather top (Ultra version) and metal body, giving the scale a luxurious feel and elevating your coffee experience to an art form.
Included in the Box
1 × BALANCE Pro Coffee Scale
1 × User Manual
Warranty & Support
FAQs
Please read our FAQs page to find out more.
What makes BALANCE Pro different from regular coffee scales?
BALANCE Pro offers 0.05g precision, multiple smart brew modes, and real-time coffee-to-water ratio tracking, giving you competition-level accuracy at home.
Does BALANCE Pro connect to an app?
Yes! You can connect it to the Cocinare App to monitor brew data, analyze flow curves, and save your personalized recipes.
What’s the weight accuracy and maximum capacity?
It measures with ±0.05g precision and supports up to 2,000g (2kg) capacity.
How long does the battery last?
A 2-hour USB-C charge provides up to 50 days of standby use, ensuring long-lasting performance.
Does BALANCE Pro support multiple measurement units?
Yes, BALANCE Pro supports four weight units: g / ml / lb / oz. You can switch easily with one tap to match your preferred brewing or recipe format.